Yep, we did look at that, BT advised against it as they said we'd be running it too close to capacity, they recommended Cisco IPFX or Avaya IP Office instead, but I'd rather not go with BT as their customer support is diabolical
Thanks - I am in the UK, I think Aastra also goes by the name Ascom in some countries.
We currently have an aging Norstar Meridian with 70 extensions and 30 agents on an ACD. We will need at least this on the new system, possbily double and we will also need to put in an outbound call centre...
We've been quoted on NEC Aspire, Avaya IP Office and Aastra Intelligate. All 3 systems are much the same in features but NEC I've heard described as the Dinky Toy of the telephony world, Avaya has mixed reviews and appears to be static in market place whereas the Aastra had 28% market growth...
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