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Thanks PMegan. :-) You're so smart. Yes the Print key was pointing to a Macro that was used to print two copies of the check. (Print Hold, then Print Check) and those two tender medias were not checked as reprint. For some reason the Reprint Key was pointing to the same macro. So I set up...

Yes I am familiar with the Jrl function. In fact I have a bat file that renames the jrl every night with the current date in the name so I can go back and reprint any check from the back office. I have Jrl files going back for about 8 years. In addition our sim interface transfers all of...

I had already found the "Reprint Closed Check" box on the employee screen so it has been checked since prior to my original post. I found the "Reprint Check" box in the Tender screen but checking has no effect it still gives the same "This Tender Media does not support Reprint" I talked to...

I have tried that. If you are editing a closed check and hit Print or Reprint you get the message: "This Tender Media does not support Reprint" It is the same if you are using the "Edit Closed Check" function or "Open Closed Check" function. I don't know of any other way to access a closed check.

We are a private club, so we do not take cash or credit cards. Everything is posted to member charge account using an interface to our accounting system. Occasionally, a member will call to dispute a charge on their bill. If so we need to pull out the tickets for that day to make sure they...

We have a Micros 3700 system and want to be able to reprint checks that have already been closed. Currently the only way we have to do it is: -Edit Closed Check, -Void the Tender Line, -then retender the check and it will print. The problem is that you need to have manager access so servers...