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outgoing call reports
DN out numbers. If the reps are logged in, why can't I find a report that tells me the numbers that they have called and raw data- as to how many calls per day, per interval etc.- cluless1
- Post #3
- Forum: Nortel: Symposium call center solutions
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outgoing call reports
Am I nuts or does symposium not gather outgoing call data and allow mw to view a report???- cluless1
- Thread
- Replies: 3
- Forum: Nortel: Symposium call center solutions
