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I guess the point I'm trying to get across in this thread is that we may have hundreds of "orphaned" jacks with numbers assigned to them. The jacks themselves may be hidden in various cublicle throughout many buildings..the thought of going thru thousands of cubicles looking for unused jacks...

unfortunately, this is one of those government contracts so we're stuck with the costs. The lines are Centrex... Blair

I was way off on my original description of our setup (hence the term "newbie") turns out that our buildings have "access nodes" in the basement where all our phone lines terminate...our buildings connect back to the CO where the carrier has (5) Nortel DMS-100 switches....our TSO's use a...

They come out of a PBX and back to the telco...

I'm a newbie to voice/pbx infrastructures. My background is in data networking. We have a large organization with many buildings/pbx's. All our MAC's are done thru StationCM. We're billed $32/per month for each line. My question is this : if a phone number is assigned to a jack it's considered...