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old_state is an integer field btw, and yeah. I'd like to do a report with all 7 states as different column "headers" I'll only work here for another 10 days, so someone else has to do the updating if they decide to change the states. I just need to get this finished by the time I got...

There are 2 more tables involved userinfo with "fullname" and "id" calls which also has "id" I've created a relation between the "id" fields which is the same as the "agent_id". old_state is an integer with values from 1 to 7, each representing...

I got a problem I need to make a report for a callcenter, and there is a table called ccm.agent_state with the fields: agent_id, old_state, time_in_old_state I need to count the average time each user has been in each state. The report has to be in a table format like this...

I've set up legato to backup the physical node, and this node has ownership on the L:\ disk. however when I checked the backup, it didn't report any errors, but it still hadn't backed up the drive. Tried it several times, starting manual jobs to back up L:\ drive, and it only backed wrote the...

what about saveset recover? Marking one of the incremential backups and restoring that, will it still ask for tapes from the last full backup, and do a complete restore of all the files on the drive?

When you do an incremential backup on NT, how does networker check the files? Does it check the timestamp or the "archive" attribute?

Can it be done? I know this is probably listed somewhere, but I'm out of time, so if anyone can answer this, it would be wildly appreciated (or something along those lines). When you check the "Discard recover file if already exists", does networker check the timestamp on the existing...