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  1. MandieD

    Ignite not connecting to ContactCentre host

    HI, It does have a MBG connection to the MiCC server. One users is connected ok but still won't login with the correct details and the other user's MBG won't connect even though I've been told by our Mitel support guy that there are no certificates awaiting validation.
  2. MandieD

    Ignite not connecting to ContactCentre host

    Hi, Thanks for replying but we do have some users working at home using Ignite through their Broadband which is a bit odd. They do connect to our network for all other things but not Mitel/Ignite, that's connected outside of remote. Our Mitel supplier, ICOM, have said there can be issues with...
  3. MandieD

    Ignite not connecting to ContactCentre host

    Hi, I'm 1st line support and I'm trying to get Ignite working on a couple of users PCs. This all worked fine in the office but when at home on their own broadband, it doesn't want to work. When installing and it gets to the point of putting ContactCentre in where it asks for hostname or IP...

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