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Selecting dates for duration based on status
I am working on a report that will calculate the MTTR (mean time to repair) for all tickets while they are assigned to a specific group (department). What I need to do now is select the appropriate date/time from 1 or 2 specific records for each ticket #, but that's where am lost. Only when the...- BullRydr
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- Forum: Business Objects: Crystal Reports 1 Formulas
