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  1. TBird-Dave

    Mitel Micollab working from outside only

    I added the trusted networks to the list it seems a little better, but not 100% I can dial outbound but cannot dial certain extensions inside. I get one way if I dial. However If I dial the softphone from the other extension, it works. One other thing I noticed it the MODE is "Custom" You...
  2. TBird-Dave

    Mitel Micollab working from outside only

    yes. I am getting the Mitel guy to add the trusted networks to this server before I test any more. The question I now have is, does the MBG know what the NAT IP is? Not sure that matters because the firewall would be sending all data to the private address anyway. Therefore, if I'm sending...
  3. TBird-Dave

    Mitel Micollab working from outside only

    ok I'll do some more testing and see what shakes. Thanks for your input!
  4. TBird-Dave

    Mitel Micollab working from outside only

    the private IP is the only IP on the MBG. The external IP is a function of the firewall. Is the MBG coded somewhere where it knows it's public IP?
  5. TBird-Dave

    Mitel Micollab working from outside only

    Hey Billz remote, this works perfectly. everything is traversing the firewall through the DMZ. When I bring the softphone in house is where the trouble begins. I have the Mitel guy checking to see if trusted networks are defined, which may the issue. We are using DNS FQDN (same names)...
  6. TBird-Dave

    Mitel Micollab working from outside only

    I have the exact same issue. Please update this if you find the answer. I will do the same.

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