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GRTD Configuration
Sorry, should have included that I have tried setting the agentdata.mdb to read only and the program will not function correctly. I tried setting the ODBC drivers to a common share and limiting access and it does not work. I did not know if there was some other way to lock down the configuration.- babyhuey1005
- Post #3
- Forum: Nortel: Symposium call center solutions
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GRTD Configuration
I have about twenty GRTD clients configured with the same view. Is there a way to prevent users from configuring there own view. I want to customize it a certain way then basically lock each user from changing that view. Thank you in advance for your help.- babyhuey1005
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- Replies: 2
- Forum: Nortel: Symposium call center solutions
