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  1. ofraols

    VSU-answers for OPERATORS

    Is it possible for every singel operator to make their own individual standard answer before handling an incoming call? The software is BC12 SP13.
  2. ofraols

    Transport of call through VPN

    After upgrading to SP12 I have got a problem. Description:Calling a person at Node1 in Norway, the call is transported out on VPN to Sweden,answer is received fram VRU,the call is putted in the que, but when the call is accepted by the swedish agent on the DeskTop, the call is disconnected. The...

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