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Any ideas why I still get zeros?

The conditional running total for the inbound calls is correct only for the first user in the group. Subsequent groups shows either zero or blank. I reset the conditional running total on change of UserName. I created a similar conditional running total for outbound calls which is incorrect...

I don't understand how the minimum formula works or whether it can be applied in this report. I'm using CR7 and the report groups by UserName. I have formula {@A} that stores the call durations for all inbound calls: If {@CallDirection} = "Inbound" Then ({@CallDur}/60) Else 0 What...

Yup, I found that too, thanks!

Thanks Bruce!

Oh...alright, anyway thanks!

I find that the legend names displayed in the chart are shown according to the formula field names used for the chart. A field "Total Calls" will show as "@Total Calls" in the legend. How can I change it to a user-defined name? I'm using CR7. Thanks, LS

Got it, I just combined them together as one group.

Thanks! But the funny thing is I am unable to group by the new formula field for group A...the OK button is disabled no matter what I changed in the "Change Group Options" box. Is this caused by formulas in my report?

Hi, I'm only a beginner and is now using CR8.5 but creating report for CRv7. I have 2 groups in the report, A and B. There is a parameter to control which group to show when the report is run. When A is shown, I want the the results to group by "Name" first whereas when B is shown...