Note in my original post: "I can contact them directly using telnet". Using telnet, I can connect to them and manually request IP addresses, but nslookup (which lists the correct servers on screen) says it doesn't work. The screen looks something like this:
C:\WINDOWS>ping...
No, it is not a DNS problem, unless both my own DNS server as well as the 6 ISP servers (belonging to 3 ISPs) are all problematic, which they aren't. Otherwise I wouldn't have been able to ping them and access them using my laptop or a direct telnet connection. As I said: the DNS entries are...
I was called in to troubleshoot a friend's internet connection. They were unable to connect to their dial-up account. Unfortunately, they are running Windows XP, which doesn't seem to allow some of the things I would try under Windows 9x such as re-installing the dial-up adapter, the TCP/IP...
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