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Also, it seems as if the replies I have been sending have been coming back as "gragesw" and not "BillChambers" (except for 1). "BillChambers" has been the originator of the latest replies. Thanks!

By the way, the phone models for these two phones are the M7208 and M7324, if that helps any.

I tried using the above option for a setup at a handful of handsets, and it didn't work. Other handsets at this location are set the same way, and automatically go out without the 9. Is there any other settings that need to be set in order for it to work?

Stupid me, I was using the 23646 password, I didn't realize that there was any other password and it wasn't in any of the manuels. It works like a charm, problem solved. Thanks again Shawn

Thanks for the reply MRoberts I tried what you sent but when I type in set 4027 (we are using 4 digit extensions) I get 4027:4027 pressing upper right programming button gets me to capabilities not Line access. I looked at my extension which was set up origianally 3 1/2 years ago and I dont...

I have added two new extensions with 7310 handsets and everything is working correctly except when the users want to make a call they have to dial 9 for an outside line. the other twenty users here have lines set up 3 1/2 years age and we set them up so they automatically picked up a outside...