Thanks very much - the new virus files from Symantec (31st Dec) found the narat virus, I have deleted the entries from the registry and I don't now see the problem.
However, the msnarrator.exe file is only quarantined and it appears that the real root of the problem hasn't been found yet.
On XP pro:
When IExplore is started, after a few minutes further copies start themselves and attempt to access the net. One copy of SVCHOST.exe goes to 90% plus.
When IExplore is started, or any access is made from it to the internet, the program msnarrator.exe is put into the registry, put...
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