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The printer is an HP LaserJet 1200 with the scanner/copier attachment (I think that makes it a 1222 model). Outlook 2002 SP3, Exchange 2000 and Windows 2000 and the HP LaserJet Director version is 6.00.001.000 are the other components. Not using Internet-based e-mail for this requirement - just...

Using the Email option in a Windows XP system with Office 2003 SP3. The normal operation of this feature is that it scans the page(s), opens Outlook, creates a new mail message and adds the scanned file to it by showing the filename in the Attachment field in the header. On some PCs running the...

Valid inbound emails are scanned by Exchange server v5.5 s/w and being rejected. Error code 2027 being shown in the event log entries for these emails ("Duplciate Message") No message ID is being assigned and the email is rejected. Further tests indicate that the problem only happens when the...

After applying the latest Microsoft Hotfix for this reported problem from the Microsoft Knowledgebase, the problem remains. Latest tests show that 50% of standard text format inbound emails are being classed as Duplicate Messages and discarded. Further testing indicates that the problem does...

After applying the latest Microsoft Hotfix for this reported problem from the Microsoft Knowledgebase, the problem remains. Latest tests show that 50% of standard text format inbound emails are being classed as Duplicate Messages and discarded. Further testing indicates that the problem does...

Using Word2003. Have over 1,000 company word document templates with a footer containing the same text and images. Company has created a new letter template with new text and images for their footer. I need a method of globally replacing the old footer with the new footer in every document in...

I have three PCs on a simple peer to peer network, each running XP Professional and Office 2003 with all updates applied. On the host PC drive, I have an excel workbook in which I have added an option with a number of sub-options to the standard menu toolbar at the top of the workbook (using...

In the excel model running fine on a host PC, I have added a new function using VB to the menu bar. When I try to run the same model on one of the two other PCs in the network, the new function does not appear in the menu bar. The paths are correct, but the function is not displayed. How do I...

Updates are taken over the web on to the server and silently update the clients when they first log on. However the prompt to update because the update is more than 30 days old is still appearing on the client computers. How do we stop this prompt from appearing on the clients when the update is...

From time to time, the scanning does not run and the computer thinks the printer is disconnected. On checking, the printer driver is missing and has to be re-installed in order for the printer to work again. Need a solution please!

Our clients have the following problems whith output from Crystal Reports 1. HPLaserjet 2100 and HPLaserjet6: Assumes manual paper feed required and waits for Go button to be pressed whenever a report is sent to the printer. 2. HPLaserjet 5P, HP Laserjet 4100 and 4000T: Only takes paper from...

Our clients have the following problems whith output from Crystal Reports 1. HPLaserjet 2100 and HPLaserjet6: Assumes manual paper feed required and waits for Go button to be pressed whenever a report is sent to the printer. 2. HPLaserjet 5P, HP Laserjet 4100 and 4000T: Only takes paper from...

In some reports, the counter is showing Page X to Page X+, where X is the number of the page in view. What I need to see is the number of the last page in the report. There appears to be no limit set. Itcan happen when the number of pages is say, 24 or 500.