Thanks very much for the advice Ken. Routing the number to voicemail then caling it, worked a treat. A colleague of mine had advised me that he'd already tried that...but obviously not!
Thanks again.
I am trying to add a new subscriber which has in the past been used. What seems to have happened is that this number was at some point in the past also used as a secondary extn somewhere and was not removed from this posiion.
My question is, how do I now locate the extn to which it is currently...
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