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Yes and no, Ken. It took a combination of these efforts to convince the vendor that the new card was indeed bad right out of the box. Your help was IMMENSELY appreciated!

I'm working with both Avaya Global Technical Services and with NuVision for PBX support. Avaya says it's the PBX...NuVision says it's the Octel. How long before my employer says the problem is with ME? (Rhetorical question!!) Thanks for all your help, Ken.

0 ( 24, 22) FDX Software Versions: Area A Area B 03.10.09-1 03.10.09-1 Software areas A & B are redundant System drives Software areas A are redundant System drives Software areas B are redundant System Boot Area: A Drive Next...

Thank you, Ken! Here are all 3: ONLINE CDR SAMPLE: ***** 01 AUG 06 01:26:38PM MW:(MESSAGE WAITING SET/CLEAR) Box: 4051 Ext: 4051 Dir: 1 Stat: 0 - ***** 01 AUG 06 01:47:46PM SMS:(SESSION MODE SET) Port: 4B Mode: 1 Box: 4051 AppID: 0 ***** 01 AUG 06 01:48:42PM MS:(MESSAGE SENT) Port: 4B...

Since this thread began, efforts to resolve the problem have included these suggestions to no avail. The link is up and both the PBX and the Octel have been rebooted. Everything else is indeed working as it should. I REALLY appreciate any help you can give. I've been the Octel support...

I have an Octel 250 that apparently had a CCF card failure. We replaced the CCF card and the system came back up without incident. I have a NEC switch. Since the card was replaced, MWI doesn't work anywhere! Have reset integration link, have used menu options to turn MWI on (which says it's...