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Ahh! The Merlin manual that I have doesn't even list a COS beyond 16! Thanks again!

The steps listed seemed to work and it took the adjunct that Telecomboy suggested. Though someone has referred to the "7" numbers before as "setup space" and when I move extensions, I put them into the "7" number by getting the logical ID # and adding 7099; I usually end up with a 71XX number...

Great! I believe I understand everything except not 100% sure what you mean by "assign an adjunct". I have created mailboxes but I haven't done anything with extensions other than move them from one location to another. Could you give me the steps for creating this extension?

Hello, I maintain the phone system as part of my duties at my office and I can't solve the following problem. There is a phone number which rings at the front desk and does not come in through the normal channels as it bypasses the automated attendant and goes straight to the phone. I know...

I fear the answer is "no" but I have to try. I manage conference rooms and they are scheduled using the Outlook calendar. 4 of them are internal and I can access them through my Outlook. Another 4 are external and I use OWA to login to each one and view the calendars (on a different exchange...

That worked, thanks so much!

I needed a way to move around the office while still handling calls sent to the front desk. Our phone people suggested a cordless phone plugged into a TR port. I've done this, I've setup call forwarding on the MLX-20L and it is forwarding to the cordless. But no one knows how to transfer a...