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Alright....feel like an idiot here...and there...and everywehre today. :) You would think after 10 years in the miltary I would consider this... I have the time hard coded as 11:59:59 (noon) instead of 23:59:59 (midnight)...so only half the day's data is pulled...what a difference that...

first Question: I assume you mean the connection string? Second Question: spoke with Shoretel and they said their driver is basically a repackaged 5.1 and if it were to cause issues it wouldn't be like this. Thanks for your quick response!

Greetings - I have a big problem here and hope someone can assist or point in the right direction. We have a ShoreTel server (phone system) that stores data in a single mysql db file. When I access the server and run any rpt from the webbased director the data is correct. When I open up...

my appologies for the "double post". Caffeeine is to blame today. :) Turkbear did indead assist and I've made strides in getting the data collected and now need to compare them to the user prompted {?extensions} data. I'm still not quite sure the best way to compare the data. Am I on the...

Greetings - I'm running various reports on our phone system (ShoreTel) through CR XI. We are needing to know when a user transfers a call out to another internal number or external number. Currently ShoreTel only marks a Transfer when you RECEIVE the transfer. They DO NOT mark a status for...

Nevermind :) Figured it out :) thank you for all of your help!

This has helped me get moving BUT :) I'm having trouble with grabbing the PARTYID that corresponds with the 'ORIGINATE' line. If I attempt to display the {connect_1.PartyID} or {Connect.PartyID} it returns only the previous PARTYID in the listing which is expected. I need to grab the PARTYID...

Greetings - I'm running various reports on our phone system (ShoreTel) through CR XI. We are needing to know when a user transfers a call out to another internal number or external number. Currently ShoreTel only marks a Transfer when you RECEIVE the transfer. The DO NOT mark a status for...

Sorry - Report footer not page footer. :) It worked. Thank you!

thanks - I will try that. Essentially what is happening I need the page footer to be the first page of the report - so when printed out it is listed as 'page 1 of x.' On a major time crunch and don't have the time to go back and make major changes so need a quick fix. Thank you!

Greetings - I have the following formula: if pagenumber = totalpagecount then 'Page 1 of ' & totalpagecount else 'Page ' & PageNumber +1 & ' of '& Totalpagecount The formula works fine for what I want it to do with one exception. The 'PageNumber' and 'TotalPageCount' items print with 2...

The report is pulling phone call information from our local ShoreTel DB. So what I have currently is a report that will only show one period and I am working to have it show current month compared to previous month. Somethign like this is what I have Call summary report for Smith...

Hmmm - not sure if that will work when I'm doing the summary though? I'm working on two reports a detailed report and a summary report.

I'll need these two broken out though so will {table.date} in minimum(lastfullmonth) {table.date} in minimum(currentdate) work? I need all the data from the previous month. Then all the data from the current month to date. Thank you again!

oh - and using CR XI. Thank you!

Greetings - I need a formula (not sql) so I can select all records by date from the previous month and also all records for the current month to date. Thank you for any assistance you provide! Jason