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When I posted, caller ID wasn't enabled on the Analogue lines from BT, but the lines in the SOE were set to Loop Start CLID. I got BT to enable caller Id on the lines, and now the delay is down to about 2 rings. much more acceptable. Cheers ssmith369

I have installed a couple of Argent branch systems in the past which had ISDN30 trunks. So to configure remote voicemail was easy. I just set one of the DDI numbers to route straight through to voicemail. But using Analogue lines, is there any way (maybe using DTMF) to remotely pickup...

@redphone - Thanks for the info. Definitely a few things to try. I am unfortunately using caller ID, so I guess that I will have to cope with some delay. I haven't set anything in the locale field yet, so this may improvr things a bit. I will give your suggestions a try. cheers ssmith369

@redphone - Thank you for the reply. Unfortunately I haven't got a copy of voicemail pro. so I guess I am stuck. The fax machine that this is going to is a HP Officejet 7140xi, which after reading the instructions, has the capability of a user picking up a fax call, they can dial 3 2 1 than...

I have been trying to route an incoming fax to a different extension than a voice call. Is this possible when the incoming calls use the same analogue line. The way I attempted it was to have two incoming call routes, the first set with a bearer capability of "any voice" going to e.g. Extn201...

I am currently installing an IP Office Small Office Edition. When I phone any of the 3 analogue lines, I get quite a long delay before any of the POTs ring and then after I hang up the call, the extensions continue to ring for about the same delay (3-4 rings) For example, I call one of the...