Search results for query: *

All, Thanks for your inputs into this thread, we have now reduced the errors coming into the event browser 10 fold. there still are a SMALL numbers of VSM errors but no longer do i\we have the Skillset error as (you guys pointed out) there was an error in the scripting. The call was in queue...

Cheers picklemogg, understandably one or two - however we were seeing this error every 2mins at one point, i managed to nail down - through the call ID provided in error - the script that was causing these and subsequently had removed all instances of in queue messaging (callpilot messaging)...

Thanks folks for all the updates, just to throw things into the mixer, this following error has appeared:- VSM Request Failed. (Result: 2. Event: 11. Call ID: 1970481354. File/Funct: .\nitfe_cltaskvsm.cpp/Execute : line 515) Does this tie back to CallPilot issue? im going to sit today and...

Hey Cap' thats a big check to be completed - with the amount of scripts we have any ideas how we could go through and check these? lol I have checked the script that is associated to skillset 10125 in the "Skillset List Error:" but i cannot see nothing out the ordinary other than: GIVE...

cracking answers from the both of you guys there - the error we are seeing is:- Error Code 48413 TFE service terminated due to an internal error: (Scheduler Thread. File/Func: .\nitfe_service.cpp/NITFE_clService::callback : line 1596) and TFE encountered some internal error (...

Hi Mate, Thanks for the repsonse - but do you knwo what could be causing them to fail? Regards

Hi Guys, Im looking for a real pro here to help out, currently we have Symp 4.2 and ICM running on a particular site. Without going into to much detail can someone please advise what would make the following services fail:- TFE MLSM IS SDP For some reason that is becoming more and more...

Cheers Sandyvml, Just checking, im trying to minimize some of the scripting and resources etc that is going around just now like i said just being nosey. Regards

Cheers again mate, will have to sort something else out. [wink] Just on a side note what version of Symposium do you use? I have just had a conference with Nortel about updating to CC6 from 4.2 and part of the functional spec provided is that they can complete skill changes "on the fly" whilst...

Hi all, Dead easy question (i hope). Can symposium play music or a message held on another site. FYI most sites are Symposium 4.2 or 5 - so can i script it to play something held else where whilst in queue? Or am i being a bit to "outthere"? (just being nosey)[neutral]

Thanks for that mate this then leads me to ask "so what would cause the random failures, as 99% of the changes we complete are when the user is on the phone (or any state other than looged out)?" ICM takes real-Time feed from the Symposium "stats" server, does you (or anyone) believe that...

Thanks captain, I clicked the "valuable post" link for you, hopefully you get it. [thumbsup2]

Hi [morning] ***Hopefully im posting this in the correct area if not please advise. was unsure whether to post in Symposium or ICM Forum*** Now for the information. We run a large enterprise (at least 17 sites) with Symposium 4.2 and 5 scattered around the country and with ICM v6 (local -...

Hi all, This is my first post on this site so i thought i would say Hi along with my question. ;-D ========================================================== Can someone please once and for all answer this burning question that never seems to come to a close. What is the difference between...