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we had a problem with Avaya IP Office 11.1.2.4 build 18 embedded Auto Attendant callers couldn't hear the greeting. when there was silence if you dialed any number under actions they would work. so our auto attendant is named Afterhours and under incoming routes, in destinations the dropdown...

hi, we have an Avaya ip office connected to a norstar with a T1 line. we are able to dial extensions bothways, and we can access the norstar outside lines to make calls but users in norstar are not able to access phone lines from the ipoffice to make outside calls. I think the problem is the way...

we have ip office 500 with 1616 phones. we are running version 8.1(81) we have linked another system via network microwave link . it is also running 8.1(81) everything is working fine except that sometimes when we call the other site from our end we cant hear the ring, we just hear silence, but...

need help installing the 3'rd T1 we are using mics XC 7.1 2 - 6port fiber exp cards on the main KSU we are using 2 T1 cards 1 is a PRI the other a T1 that we use as a point to point we tried to install a third T1 card on Slot 1 of a cabinet connected to top port of the fiber card on the...

How many T1 cards does norstar ksu support ? software currently installed is 7.1