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  1. cosmiccha

    Electra Elite IPK and CallAnalyst software

    I'm trying to capture ACD statistics (Calls In Queue, Calls Abandoned etc) via a PC Comport or a flatfile in real time format(1-10 second data refresh). I tried viewing the data output from the Elite to com1 on a PC via Hyperterminal and only see garbage. Is there any specific Emulation or...

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