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Nevermind, found the reset switch hiding behind a dust bunny. The switch reset into Fail Safe Mode and I was able to apply the software update successfully. Thanks anyway, MJ

I attempted to install the latest software update to my 2848 switch but it never happened. The switch said it was applying the update but after 1/2 an hour no progress had been made. So I swapped it with a 2928 I had sitting around. My company does business 24/7 and when this switch got stuck...

Thank you everyone for your contributions thus far. I had no idea that this idea would be so far out of reach. What I mean to say is that we probably won't be spending an exorbitant amount of money to make this happen. However that's not to say I didn't get an idea. If it would...

Today I am having an IP500 control unit installed, replacing my first gen IP406. We will also be upgrading our software to the latest and greatest version . . . whatever that may be. I trust that our vendor has this all under control. What they don't seem to have under control is an answer to...

Thanks for the reply guys. I am reserving the "play a set of speakers into the phone" method as my very last option. I need to clarify my point about Sound Recorder. I tried using serveral different configurations to convert the wave in Sound Recorder. I realize it's functionality AND its...

We recently had our main greeting professionally made. In the past we recorded it ourselves using one of the phones. I can not get the new .wav file to play properly through the IP Office system (it is slowed down so much that it sounds like a demon speaking :) We are using the latest release...