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  1. spdrake

    CallPilot Reporter

    I have been told that if Terminal Services / Remote Desktop is installed and running on the CallPilot Report server, it will be unable to connect with the CallPilot server to collect hourly stats. Is this a true statement? Fishax, I assumed from your threads that you are in a terminal services...
  2. spdrake

    CallPilot Reporter

    Well, that is a good place to start. The System Log does not include an entry for "Connection established". Should it? Entries in the System Log are for On Demand Alert check, Purge operation, and Alert Check.
  3. spdrake

    CallPilot Reporter

    I would greatly appreciate any other security steps you have to offer for troubleshooting. I finally have stable access to reporter with no errors in Log view, but no OM data is flowing to the report server. Thank you in advance,
  4. spdrake

    CallPilot Reporter

    Fishax - What steps did you perform to finally collect stats on the 2003 server (25-apr-2006)? I have the same issue...Thanks in advance.
  5. spdrake

    CallPilot Reporter

    This might be the issue with loading CallPilot Reporter to your production server: Facts: Standalone Web Server, CallPilot Reporter, Windows 2000 server, Windows 2003 server Symptoms: ODBC configuration for Adaptive Server Anywhere pops up during install, Install stops at cprptic.dll during...

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