Thats correct. And the carrier is stating that they are sending the ANI as well, so I'm not sure what else to check in the PBX or MM to correct the issue.
We actually had to play with the display a bit as well. We found that when we switched carriers, we did not get the caller ID name and sometimes not the number either until the call was picked up or transferred, then the name/number would appear.
We changed a setting page 2 of the trunk group...
Hi
We have a modular messaging system that is integrated via DSE (type 7434ND).
Recently we changed our PRI carrier which went as well as most carrier changes do. However after moving to the new carrier we found that no longer get proper envelope information when listening to messages. If we...
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