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  1. Biz101

    ES IMPLEMENTATION ???

    The problem is not with the reseller, we deal directly with the Canadian division of Exact software since we are in Canada. The reseller is new on board with Macola, so he is learning as we go. It’s been over 400hrs of the reseller time that has passed, and again the Exact team don’t seem to...
  2. Biz101

    ES IMPLEMENTATION ???

    We are going under a new implementation (10 users) for 6 months. We do not know when or have any idea this implementation will be completed. We have no support and the team from Exact software does not seem to know more than us. We are at the point of cancelling the contract, is this a normal...

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