Called our voicemail support vender and asked about the patch for this problem. They told me that their use to be a patch, but now there is an option setting that fixes this. the option is located in:
1 - System Parameters
2 - Change Configuration Parameters
Allow Variable-Length...
Could it be "65 - ANI Integrations" that we need?
Here's our software options:
VPMOD Serial # ........ 13647 Software Rel. .... Aria 02.05.06-1
Network Serial # ...... 1214 System Type ........... 250
8 - Bulletin Mailbox Y 9 - CSA
10 - InterMail...
I went to configure the Integration Acceptance Tables, but when I go to the Dialing and Serial Channel Parameters menu that option is missing. Does that mean we have to buy the software option for it?....or is there another option that disables the Integration Acceptance Tables?
We have an Avaya S8700 connected to an Octel Aria 250 via 7405D digital ports. Whenever an external call comes in from a number where the last five digits of the callerID info match a five digit mailbox number, and a voicemail message is left for an employee, the envelope info on the message...
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