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  1. bburgess2009

    File Capture: no text printing to default file

    I'm new to this as well, is there no way to write a script that monitors an ACD(PBX line) and writes to a file. I use procomm plus to monitor our call lines.. showing helpdesk personel logged in, not logged in, work mode, available, unavailable ect..., i need this data ported to file that i can...

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