Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations IamaSherpa on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
-
Abandons and scripting time
Hello, Wondering if you have any suggestions for the following... Calls are asked to terminate if they happened to call the wrong number. If the call is legit. it is forwarded to the appropriate queue. The problem lies in the the abandon count. It is counting the number that were asked to...- larken
- Thread
- Replies: 2
- Forum: Nortel: Symposium call center solutions
