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  1. fullbigman

    Communication Manager with Altitude uCI

    vamosalavaya; But that situation that you discribe, the ARS you are using still ARS defult, you are just forcing a outgoing trunk to the call through ARS defult. I want the call uses the ARS by location.
  2. fullbigman

    Communication Manager with Altitude uCI

    vamosalavaya; But that situation that you discribe, the ARS you are using still ARS defult, you are just forcing a outgoing trunk to the call through ARS defult. I want the call uses the ARS by location.
  3. fullbigman

    Communication Manager with Altitude uCI

    Good Afternoon! I'm getting a big issue here on the company that I work. This is my scenario: CM 6.0 Altitude uCI 7.5 AES 6.3 We are trying to implant Altitue to make predictive calls. Altitude conects direct to CM through CTI-Link. All components IP are locate on the same network region as...
  4. fullbigman

    MM don't recognize the Fax Signaling

    Other thing that i just thought right now! I have one Trunk-group that close commmunication between CM and MM, in my concern is every thing all right on this trunk,but when the fax call arrives on CM it's enter on another trunk-group, It's possible that this incoming trunk don't let the T.38...
  5. fullbigman

    MM don't recognize the Fax Signaling

    I Reviewed the documentation and find nothing!! But other doubts appears to me! On the Codec Set Page 1 The Audio Codecs tha I Select are G.711MU and G.711A, On Page 2 the fax mode is set to t.38-standard and Redundancy 0, but the field Allow Direct-IP Multimedia? is set to No thats right or...
  6. fullbigman

    MM don't recognize the Fax Signaling

    Thks texeric; The Integrations is SIP and it's direct to CM. Sorry for my ignorance but where do I look if the integration is allowing the T.38 request? Thks a lot dude!
  7. fullbigman

    MM don't recognize the Fax Signaling

    Hi Everybody; I'm trying to receive fax on my MM 5.2 Single server but It appears as a Voice Message. It's like the fax signal isn't reconized by the MM. Belive me, I read a lot of stuff on Internet, Download tons of manuals and I did every thing how it's supposed to be but it doesn't work...

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