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  1. Mike8697

    Aspect UIP

    We've been using UIP 6.5.1 (on CM02 currently) for about a year. We're getting ready to make the leap to 6.6. It's very feature rich and, as a result, sometimes complex. I come from the hosted IVR world and am normally on the other end of the contact center. Even so, the learning process is...

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