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try adding the number of the Centrex phone as and ext ont he mailbox

You can't delete the scripts on a SECC!!

use the advanced search function to find the ext DN

Check the HOML setting on the ACD queue the phones are built in

Here'd a suggestion from Nortel Sybase Open Client must be installed first. The remaining SECC 4.2 software must be then installed. Server Utility 6.0 User is presented with an error dialog when canceling a print operation to Microsoft XPS document writer. The user should click on the OK...

Also - GIVE BUSY

81Cadmin, Use ICERTDTrace utility to verify the Multicast is leaving the SWC and being received at the client end. Jeff

They are predefined by Nortel you cannot change them - try creating a new one. Jeff

vhtech1 From the Install NTP: Four predefined access classes: system administrator, customer administrator, supervisors, and senior supervisor. System administrators and customer administrators can create additional supervisor and senior supervisor user types. Only one customer administrator...

what account are you trying to change it from?

trbuman. **tapi or ctms rc= 2147483576 appears to be a telephone number.** Event Code: 58005 Severity Minor Description An incoming call cannot be answered on the SLEE line. After the session is dropped, the line may be recovered. Impact The line may not answer the call. Recovery Action...

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hurricaneguy, Are those function "greyed" out? If not you may be on the wrong side of a firewall. If so, I woulld make sure you have all the lastest client peps loaded. Good Luck, Jeff

hollandho, The first thing that comes to mind is; change the download reminder to every day in email accounts settings in Outlook. Jeff

is somebody playing with Multicast setting on the network?

Jackthe, Do you have keycodes for Access on the CCMS and CP? Jeff

PickleGuy CCMA is backward compatible with SCCS 5.0 SU5 with limited functionality. SWC is not forward compatible. To be safe I would upgrade the NCC first because it is backward compatible. Good Luck Jeff

rondphig, CHG is not removing the original name, you are over writing only the portion/size of the new name. Out the old name in ld 95 before adding the new one Good Luck Jeff

Kelkao, Sounds like you are are sending callers to the VIM SDN rather thant the Symposium Voice Services SDN. That doesn't work. Good Luck Jeff

Orangeblood, #1 - depends on the scripting - could go either way #2 - No, that's why they are in an ACD queue #3 - No, defeats the purpose Hope that helps, Good Luck Jeff