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Recently upgraded from Outlook 2003 to 2013 and now have two complete sets of personal folders. I read that to fix this I have to add new user accounts to replace the existing ones. I understand how to do that, but I do not know if the contents of my personal folders will still be accessible...

Upgraded Office 2003 to Office 2013 home/business and now have a duplicate set of personal folders in Outlook. How do I remedy this? TIA

That changes everything, for the better !!! Thanks!

The licensing issue I am referring to is the one of non-transferability. My old 2003 has been installed on several different computers as they died off, but 2013 is a one-time shot. When this desktop becomes landfill, I won't be able to transfer it to the next computer, or so I understand...

Initially I was going to go from 2003 to 2013 on the same desktop, until I found out about the licensing situation. Is there a clear-cut way to go to 365 without losing my pst file data? If I am stuck with going to 2013 before going to 365, do I have to uninstall 2003 first?

I have tried all sorts of solutions to take ownership of various files and folders that the designers of Win7 have determined that should be protected from incompetent owners like myself. I like Win7, but this feature really aggravates me. There are some program files that I really need to...

Brand new HP Pavilion, Win7 64bit, restored files from Carbonite, originally on a HP WinXP 32 bit. I can view all files except for My Pictures, My Music and My Videos. I get a pop up saying that I do not have permission to access these folders, even though I am using the administrator account...

My trusty (not) old F380 mangles envelopes with alarming regularity. I sometimes have to clear three jams just to get one good print. I use the self-adhesive envlopes with the peel-off strip. Is there a printer that handles those without jamming?

At last, back to normal! Installed new power supply, and it ran, but no display. Removed/reattached all connections, pulled video card, reinserted, pulled/reinserted memory sticks, tossed some chicken bones, burnt incense, put hat on backwards, pulled pockets inside-out, stood on one foot, and...

There's no video, which I take as being a good thing. The fans come on, whirring excitedly, then crap out after a few seconds, then it starts all over again. When I removed/replaced the RAM sticks I did not notice any bulged capacitors. I'm going to try a power supply first and hope for the best.

PC was hibernating and did not respond when mouse was moved. In the past when this happened, I just manually powered down and restarted and all was okay. This time when I press the power button, it starts to run for a few seconds, then stops, and starts up again, repeating the cycle endlessly...

This desktop is prolly three or four years old, so I figured the battery was about due. As soon as I popped the new battery in, the problem was resolved. All I had to do afterwards was reset the time and date, which is normal for any battery changeout. I did not enter BIOS, nor reset to...

Thanks ... that would have been my next step, but fortunately a new battery saved the day. Usually the thing just beeps at me to let me know it's bad, but this time was weird. There may be more to this than just the battery. If any more weirdness evolves, I'll let you know.

Came home to find computer running, but not responding. Monitor dark. Powered off with manual switch. Tried to power it up again but the thing makes some noise for about five seconds, shuts down, then tries to start for about five seconds, then shuts down, and this repeats endlessley until I...

That site is very helpful. I found the answer at http://www.insideoe.com/faqs/why.htm#cantdel and it turns out that all I needed to delete was the delted items folder. I managed to save all the other stuff. Phew. Back to normal!

This started out slowly, with just a few emails not being deletable. I tried deleting inbox.dbx, restarting Outlook Express, and the problem persisted anyway. Now it's so bad that I can't delete ANY emails, period. I'm thinking of transferring everything over to Outlook (2003) to see if I can...

Wow! So much good info ... I have run check disk and defrag, scanned with CA and Malwarebyte, cleaned the cache, sacrificed a chicken, and will try some of the fancier stuff mentioned. If and when I can fix this without a destructive recovery, I will be sure to post how I did it, or didn't.

HP Pavilion, XP Media Edition, worked great for a couple of years, but now Windows Explorer is slow as molasses. It takes forever to move a file. Everything else is working fine. How can I remove the sludge from Windows Explorer?

That did the trick! Thanks!

Absolutely! It's about one in twenty that will not delete.