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  1. engjohn

    Call Forwarding

    Make sure that you have trunk to trunk enabled.
  2. engjohn

    Hiding Extensions

    Not sure you can do that in the management interface. I have not tried this but it may work... Try creating outbound translators to set the caller ID of the call from Table 1. (Just like you would do for the outbound calls on a PRI...)
  3. engjohn

    Multicast Tunnel no UDP 2096 packets

    Yes, I have used the app with success. Are you using the TelRex call recording app? You do not need port mirroring for the Multicast tunnel app to work. I also recommend that if you are using the telrex call recording app that you disable TCP/IP ont the SNIFFER interface. TCP/IP is not...
  4. engjohn

    Is There a Way to Download and Upload Auto Attendants

    Yes, I am not in front of one now, so I cannot give you precise instructions. But, 1. Record your new AA files. 2. Backup the system and download the backup. 2. Use winrar to browse the backup file and extract the AA that you want. 2.1 winrar is available from rarlabs.com fro free. 3. Upload...
  5. engjohn

    3Com 3101SP BASIC SPKR-PHONES IN SIP Mode

    It requires a proprietary service from 3Com to download the firmware. They do have versions that run on Linux (Asterisk deivice modified by 3Com, and their VCX line of servers.) but good luck getting that to run on anything else...
  6. engjohn

    Auto attendant branch for leaving a message in a mailbox

    Setup a User that does not have a phone. Its called a "Phantom Mailbox" Have the AA single digit dial the users extension. Then you can map a button users phones for a "MWI" (message waiting indicator" for that extension. If you want it to go to an existing users extension. Create a Huntgroup...
  7. engjohn

    NBX V3000 Lost Administrator Password How to reset from Console?

    from the console nbx-> nbxDb DBITEST (? for help): X encrypted admin pass ---> (!k4xs67LAt9B6lR7) DBITEST (? for help): quit Copy the encrypted password not including the ( and ) and paste that into the text box at the bottom of this page... http://www.abnormal.com/~thogard/nbx/password.html
  8. engjohn

    Does anyone have software 4.3.17? Mine is corrupt!

    ftp://gso.3com.com u: customer p: cases It is under software, voice software, NBX...
  9. engjohn

    NBX100, T1/ PRI Card - Are they AutoSensing?

    did you mean 4.3.17 ? If so, you are running the latest version of the software.
  10. engjohn

    NBX100, T1/ PRI Card - Are they AutoSensing?

    The cards "SHOULD" come back online when the PRI is back online. YMMV - Sometimes you may have to reboot the card... What software version are you running on the NBX?
  11. engjohn

    MOH Codec Issue

    The device that you are connecting should be connected with a MONO cable and should be connected to a jack that outputs at LINE level, NOT a headphone jack. The NBX expects audio in at line level not at a variable level produced by headphone jacks. If line level is too low, there are tools...
  12. engjohn

    Outbound Caller ID

    Below is what you will need to add to the dial plan. You will also need to make sure that the extensions 1000 and 1001 in this example are configured to use this pre-translator for callerID after adding it to the dialplan PreTranslator Create 2 Outbound Caller ID PreTranslatorISDNNumberType 2...
  13. engjohn

    Baffled on How to Create Back Door VM Access Number

    Create a new AutoAttendant and forward the DID to the AA. Wen the AA answers, press ** on the phone... You will then have access to the voicemail system.
  14. engjohn

    Disable Auto Attendant

    That depends on how your system is setup. Post your dialplan
  15. engjohn

    Server Room Temperature Monitoring

    I use these and love them. http://www.networktechinc.com/enviro-monitor.html
  16. engjohn

    Asterisk + Polycom SoundPoint IP550: more than 4 person in a conf-call

    You would have to use the Meet-me conf function. It work great and is specifically designed to do what you want to do. You have all users call into a conference bridge, and you can all talk... I use this a lot for other PBX's that do not include a Conf bridge. i.e. 3com NBX with a SIP trunk...
  17. engjohn

    Upgrade NBX100 Software from 4.3.17 to Rel 6.0

    http://www.mtmnet.com/3C10503.htm
  18. engjohn

    CDR on 3Com NBX100/NBXV300ip

    You can download the manual at 3com.com support site. The CDR has to be enabled on the system first. Then download the correct version of the CDR application for the software version on your NBX and install that on the PC. You need to configure the CDR with the ip address and admin password for...
  19. engjohn

    Upgrade NBX100 Software from 4.3.17 to Rel 6.0

    Yes, You should install your key for 6.0 first. Make a backup, then upgrade to 5.0 (Your 6.0 key will allow you to run 5.0) Then upgrade to 6.0, then upgrade to 6.0.63 (or the latest 6.0.x code).
  20. engjohn

    Inbound DID routing to extension list not working

    Show me the full dialplan, and I can help. Make sure that you have "Trunk to Trunk" calls enabled on the PRI. Also make sure that the analong lines are checked in extension list *0012 I assume that you are receiving calls on a PRI/BRI and then trying to route them to the analog lines connected...

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