May I just say that you are BRILLIANT!
I did exactly as you suggested and found that extensions 10, 11, 14 and 24 were all set to assigned. I ensured only 26 and 27 were assigned and lo and behold it works! The correct extension is now ringing for external calls, the automated attendant is...
Thanks very much for the response!
I checked on the parameters you specified and have included them below. The sequence of the modules is as follows:
206E Module R4.1 (Labelled Extensions 10-15)
206E Module R4.1 (Labelled Extensions 16-21)
Processor Module R4.1
Partner Mail VS Module R5.0...
Good afternoon everyone,
I would first like to apologize in advance for my questions if they seem trivial, however prior to a power failure we experienced last Thursday, the extent of my knowledge of our system was basic system set up and my own voicemail retrieval.
As I mentioned, we...
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