Yeah, that is what I found after searching.
So what i did for future reference for searches.
Calling groups instead of hunt groups, and return extensions on all AA extensions to themselves.
The boxes for each calling groups works great, but I think I'm going to send each CG to an individual...
I've done a lot of searching, but I'm making myself more confused.
My AA covers all 3 incoming lines, answers after 2 rings. We don't ever pick up the call before it goes to the AA.
I have a menu: Press 4 for sales, 5 for current orders, 6 for tech support.
selector 4 transfers to hunt group 4...
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