I understand that we cannot have the lines/extensions we want with what we have. Can we not buy a second rack with more modules and integrate both systems?
thanks
We have a Partner ACS R 4.0. 5-slot rack, contains:
308EC (2)
400EC
Partner Messaging Module
and Processor of course
As you can see, all 5 slots are taken up. We currently have 13 outside lines coming into the PBX, we have 10 extensions. We understand that the maximum capacity of our PBX is...
Scenario:
Someone would call us, automatted attendant picks up.
One of the choices will be to use an IVR. The IVR lines are not part of the PBX group. Is there anyway that I can have one of the extensions forward the call to the IVR?
thanks
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