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Recordings with only one side audio
Nice Perform release 3.1 w/ the last sp- ten05a
- Post #5
- Forum: NICE Systems solutions
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Recordings with only one side audio
RoamingKiwi thanks for your response. Where can I check the error codes? It is a random issue, getting more of this kind of problems when the recording is more than 3 min. but there are some calls that are perfectly recorded. I don't think that the traffic could be a problem, the call center...- ten05a
- Post #3
- Forum: NICE Systems solutions
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Recordings with only one side audio
the system solution is IP communicator soft phone, Cisco Switch with port SPAN configured and NICE logger on passive mode. The recording of the call starts Ok with both sides speaking clearly (customer and agent), after some minutes i only listen the customer side until the call ends. Almost...- ten05a
- Thread
- Replies: 7
- Forum: NICE Systems solutions
