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  1. AmericanSupplyElliot

    Merlin - Avaya System remove a dead line

    Line 810 is now dead but it still cycles through on the phone system. When I check in POOL 70 to see if I can delete 810 it does not show up as being an active line. Any thoughts?
  2. AmericanSupplyElliot

    Merlin - Avaya System remove a dead line

    Hello, My company has a Merlin system with a MLX-20L phone at the front desk. We recently changed service providers and went from having 10 lines to 9 lines. Our system still cycles through all 10 so every 10th person that picks up gets a dead line. What is the process for removing this line...

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