I have a recently installed Partner ACS R7 with Partner Messaging R7. I went back the other day to install MOH and noticed the red led light on the Messaging module was on! I thought the mail had crashed. I went up to the receptionist to see what was going on, and she said everything is...
Thanks TTT, that's what I was thinking would be the case. I think I can adjust the ring delay, like you said, and it will be acceptable to the customer. Anyway, thanks again for your input!
Thanks TTT, but I double checked yesterday to make sure I had it set correctly. AA1 is definitely set to follow the business schedule and AA2 is set to follow the switch mode. I have my hunt delay set for 4 rings during the day and 0 rings at night. Does the night service button direct all...
I have a Partner ACS 509 with Partner Messaging R7. The format is two different businesses using one system. I have lines 01-03 assigned to AA 1, and have lines 04-06 assigned to AA 2. I have AA 1 set to follow the business schedule and AA 2 set to follow the switch mode. When the...
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