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  1. krislvvwd

    Screenagent and Remote desktop session

    Thanks again!
  2. krislvvwd

    Screenagent and Remote desktop session

    Thanks celtic123 for the response! do you have more info about the hotfix for the Citrix environment? we are actually in the process of doing a VDI Pilot. it uses an RDP protocol to make the connection to the virtual XP machines. so when I open the console to the virtual machines, the mouse...
  3. krislvvwd

    Screenagent and Remote desktop session

    Hi, We have ScreenAgent 9.1 installed on our Call Center machines. Whenever we do an RDP session into any of the machines, the mouse behavior seems to be jumpy. If we end the ScreenAgent process, the mouse returns to normal. Has anybody else seen this or would like to try and test it and see...

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