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  1. hviking

    VPN using an iMac

    I've got an iMac running os 8.6 that I need to be able to create a VPN connection with, through an IBM running XP. Any suggestions? What I'm trying to do is set up an easy way for an employee to send one file to a certain folder on our server using the iMac. So if you have other suggestions...
  2. hviking

    Setting up a 411 on Night Autoattendant

    Figured it out. Just have to set up the directory listing for all the extensions and it works. Thanks again;
  3. hviking

    Setting up a 411 on Night Autoattendant

    Thanks. That worked. Shows you how much I actually know about the phone system we've got. Now for the next question, when I enter the first 4 letters (first or last name) of someone in the system, it says no subscribers found, any ideas on what I do for this step? Do I have to enter a...
  4. hviking

    Setting up a 411 on Night Autoattendant

    I'm trying to figure out how to set up a 411 on our system, so when I customer calls in after hours, they can press 411 and get a directory listing, where they can input the first 3 char of the first name of the person they are trying to reach and get their extension. Any ideas? Thanks;
  5. hviking

    Music on hold and voice.

    I'm trying to figure out how to have the customers on hold hear music, and every so often hear a little "ad" about our company. We currently have a radio hooked up the the music on hold. Is there a way to have the Merlin system cut in now and then with pre recorded messages? Hope I...

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