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Excellent ideas! I love the help desk software/ticket system suggestion, too. :) I'm also making a list of the things we don't have that we need (the IT person that was here before me apparently didn't do much). For starters, we don't have a disaster recovery plan, and we don't have a privacy...

Yes, like the work an administrative assistant would do...data entry, filing, etc...general office work. Which I'm not opposed to doing if I had the time to! :)

Yesterday I started using my Google desktop sidebar and I'm really getting attached to the notepad it has on it. I can quickly type my tasks in it without worrying about what other windows I have open since it's right there. At the end of the day, I copied/pasted my notes from there into an...

Yup, I thought about it. But she's so busy and frantic herself that she never has time. A bunch of us even got together and bought her one of those take a number things to hang on her wall as a gag gift for Christmas last year!

Thanks for the replies, I do appreciate the advice! Right now I'm just using a notepad to jot down my tasks for the day. Once I get used to doing that, I'll start putting them in my Outlook calendar or something. :)

I'm honestly not going to get fired. I guess I came across the wrong way? Being asked by my boss to give her a list of tasks I complete is simply because she wants to show others (NOT management) that I honestly don't have time to do what they ask. The work I am being asked to do comes from...

I'm not afraid at all of being replaced, that's for sure. I have a good working relationship with my boss and her boss (who is the company's owner). What it really all boils down to is me being asked to do some admin work and saying that I don't have time or didn't complete it yet because I have...

That's what I had in mind. Now I just need to find a place to start! lol I think I'm going to have to jot things down when I'm st home...thinking of all the things I didn't finish...and all of the things I haven't even started yet.

I work for a small company, 30-35 users. I am the only IT person here. When I was hired, it was understood that my job would consist of both IT and regular administrative type work (data entry, filing, etc.). I've been working here for about a year and a half now and I am still struggling to...