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  1. kpapalia

    Phone rings once and goes to voicemail

    It was the ring time. After a recent upgrade his Ring Time was auto-magically changed to 4. He's back to "default" which is 25 and his phone is happily ringing off the hook. We just went through an upgrade and it affected two ext. in weird ways. They happened to be the last two exts I...
  2. kpapalia

    Phone rings once and goes to voicemail

    One of my user's phone rings once and goes immediately to voicemail -- his voicemail. This happens with internal and external calls. His phone is not forwarded. I have dialed *73 His inbound route is correct His ring time is set to default along with everyone else in the building. I am out of...

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