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  1. JJinWV

    Best practice for receptionist absent

    Thanks Traveler! :)
  2. JJinWV

    Best practice for receptionist absent

    We're on Cisco Unified CM version 7.1.5.32900-2 btw. Can anyone point me anywhere for simplified best practice information?
  3. JJinWV

    Best practice for receptionist absent

    I work for a small Gov't agency with about 50 phones. We have a receptionist, but have a call handler that will send a user to a greeting with an option to access a directory of users if the receptionist isn't able to take a call, stepped out, on other line etc. When the receptionist is absent...

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