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  1. Antz13

    Nice Query using agent name as criteria when searching does not display any calls.

    Hi Thanks for the reply, just the basic recordings. It is now working fine all of a sudden.
  2. Antz13

    Nice Query using agent name as criteria when searching does not display any calls.

    Hi Guys, Would like to ask for any help, Suddenly I tried to query recording in nice query using an agent name but unable to retrieve any recordings/calls but when trying to search recording via channels I was able to retrieved recordings. Hope to get an advise in how we could fix the issue...

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