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  1. vtphilk

    OverRide InBound CallerID

    Is there anyway to override the callerid name on a inbound PRI? I am the IT person for a SMB and everytime I call in they don't understand I'm the IT person and answer it about 50% of the time. Anyway to change the CLID name to be "IT Admin" or something. I thought about if I make a contact...
  2. vtphilk

    IPO 8.1 Upgrade - Allowed to patch service packs within same release?

    Perfect, thanks..thats what I thought..just was refreshing that my thought was correct :).
  3. vtphilk

    IPO 8.1 Upgrade - Allowed to patch service packs within same release?

    So I know this is a noob question and I tried searching but could not find a answer. With the new upgrade license stuff, do I need to buy a new license for upgrade within a major release? IE> I purchased the 8.1 upgrade license a few months ago (December) for a client to go from 6.x to 8.1...
  4. vtphilk

    Upgrade Recommendations 5.0.26 -> 8.1?

    I just was thinking the newer hardware is twice the cost but the unit they have in there is about 3yrs old and just went out of warranty. This is running two doctors offices so it would not hurt to have a backup one in case one decided to die. But since the 500v2 uses a different card for the...
  5. vtphilk

    Upgrade Recommendations 5.0.26 -> 8.1?

    Awesome thanks for the info! Any thoughts on if we should upgrade the IP500 v1 to a v2? Would that skirt the requirement of buying a upgrade license? I believe we would have to transfer our card to a SD or something. It seems IP500 v1 will be supported for sometime so we can leave that...
  6. vtphilk

    Upgrade Recommendations 5.0.26 -> 8.1?

    I have a question and need some help determining my best path. My vendor I was buying from has been MIA and not answering emails so not sure if I need to find a new one or what. So been looking online but I have a client with an IPO 500. They have asked we upgrade it to get to the latest...
  7. vtphilk

    DSI Excep - system rebooting

    We are running 5.0.18 and had this happen today. The carrier was onsite and swears they did not do anything to the PRI T1 but I'm suspicious..I looked at the log dump from syslog and found : 671789mS PRN: ALARM: 12/07/2010 12:58:42 IP 500 5.0(18) <DSI Excep> CRIT RAISED addr=00002304 d=5...
  8. vtphilk

    IPO 6.0 - 5620 VPN Phone with Netgear FVS318v3

    I think I'm just gonna buy the 336G. This was the post I was talking about thou: http://www.tek-tips.com/viewthread.cfm?qid=1555019&page=1
  9. vtphilk

    IPO 6.0 - 5620 VPN Phone with Netgear FVS318v3

    Weird thou...there was a post that i printed out on this forum which caused me to get the 318v3. The guy said it worked as long as you upgraded firmware and followed steps. Can't find it now.... So is the 338 or 336G the way to go..i don't see a 336 without gigabit and the 336G is about...
  10. vtphilk

    IPO 6.0 - 5620 VPN Phone with Netgear FVS318v3

    Nevermind..I see the 336G which is gigabit ...but its more than the 338 so I guess I would just get a 338.
  11. vtphilk

    IPO 6.0 - 5620 VPN Phone with Netgear FVS318v3

    Problem was..the 318 was available local in a store...so I picked it up on the quick. I guess I can return it but I don't even see a 336v2 ?
  12. vtphilk

    IPO 6.0 - 5620 VPN Phone with Netgear FVS318v3

    ...the "ID" being incorrect: Log from FVS318: [2010-12-01 23:59:07][==== IKE PHASE 1(from 69.11.11.11) START (responder) ====] [2010-12-01 23:59:07]**** RECEIVED FIRST MESSAGE OF AGGR MODE **** [2010-12-01 23:59:07]<POLICY: > PAYLOADS: SA,PROP,TRANS,KE,NONCE,ID,VID,VID,VID,VID,VID,VID...
  13. vtphilk

    IPO 5620 Phones New or Not?

    Anyone know the story on Avaya IP phones 5620's. According to the install guide all the way back to 2007 (4.x) says they are no longer available from Avaya and are replaced by the 5621's. However, I just bought three 'new' 5621's from a dealer and they sent me 5620's. They are claiming these...
  14. vtphilk

    IP 500v2 - 6.0.18 - Hunt Group Night Service License Required?

    This is the crazyest thing..I just tested it again and now its working..not sure if something was changed or what the heck but I swear it was not working so I overrode the hunt group with ICR. But now night service seems to be working. What the heck...oh well..just glad its working. Now...
  15. vtphilk

    IP 500v2 - 6.0.18 - Hunt Group Night Service License Required?

    Thanks for the responses...Here are some updates: -The User in the hung group for night has allow hunt groups forwarding checked.. -The PSTN access is soley thru a PRI T1. So the 8N shortcode points to a ARS which then sends digits out the PRI T1 which all channels are set for line group 20...
  16. vtphilk

    IP 500v2 - 6.0.18 - Hunt Group Night Service License Required?

    So I have another IPO system that I split a medical office off of when they moved out. Purchased a basic 500v2 with R6 installed and 10 DS phones (5420) and PRI T1. The problem I am running into is the hunt group will not let me put a fake extension in to forward calls at night to a 'answering...
  17. vtphilk

    IP Office 500v2 - R6 - Combo Card Licenses

    Does anyone know if the 10VCM channels require a Avaya IP Endpoint license for each phone you want to hook up? The docs are not clear since the VCM32 and 64 come with 12 licenses does the VCM 10 on the combo card come with any? I just need to support 3 remote VPN 5621SW IP Phones so I assume...
  18. vtphilk

    VPN Router for Remote Phones

    I'm quoting out a IPO v6 system and thinking about putting 96xx phones for the remote phones. I have done a few 5621 systems with remote phones to a PIX 500 cisco's. Question is, seems everyone is using Netgear FVS338 these days. Is this the golden standard for the vpn remote phones on...
  19. vtphilk

    Voicemail Pro 5.0 Migrate to new Server

    So still no joy :(. Here is the setup. Server A = 192.168.9.2 (Running Windows 2003 SBS (32bit)) Server B = 192.168.6.4 (Running Windows 2008 SBS (64bit)) Server A right now just has VoicemailPro on it. Server B has IP Office, Monitor, Manager, VoicemailPro, and Kiwi syslog server to...
  20. vtphilk

    Voicemail Pro 5.0 Migrate to new Server

    No VMPro password set. I'm trying the swing of vmpro now.

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