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Sorry, it took me so long to respond, I was out of town. All of the sets on both systems are IP sets. There are no issues when calling across the LAN or WAN with other sets. The issue is only with the IP 2033. I will verify that those ports are open. I will also be downloading the TFTP...

I am in the process of doing the same upgrade. The image files were taken off of the Nortel site last week. They were replaced today. Log in and go to the Software dowloads page for the BCM50. It is under "major releases". Download the three files. Use Mozilla to do so. When I was on the...

When making a call across the WAN using SIP trunks, I have no speech path in either direction. When I go off off hook and dial, you hear the ring back, see in the display that the far end answered, but neither end can hear anything. All other sets going across the SIP trunks work fine. The...

Here is the solution that Nortel had me implement. As TLDuk said, patch your system to the latest SU system and desktop, as well as any dependencies. Make sure you back up your MYSQL data base prior to the new desktop patch. It should say where to get the directions in the "read me" file of...

I have a customer that is running RCC on a BCM 400 Rls4.0.2.03. None of the scheduled reports will print. Nor will any report when you just print. If you view it first and then print, it works fine. It worked fine for a while and then stopped. The previous tech reloaded it and it happened...

That was it. I saw that referenced on a previous post for h323 trunks, so I started playing with it. I named the BCMs and Caller ID was passed in both directions. FYI, I also opened a ticket with Nortel. They said that it was a know issue and that 2nd level was working on it. He sounded...

I have a BCM 400 4.0 networked with a BCM 50 3.0 using SIP trunks and MCDN. When I call from the 400 to the 50 just the number is passed. When I call from the 50 to the 400 the display comes up with anonymous. "Local authentication" is off on the 50 and "Send name display" is checked on...

I'm new here so this is my first post. I have been lurking for awhile but decided to join the fray. I think it is great that everybody helps each other. So here it goes. I am looking for some help on tandeming calls across a BCM. The customer wants to hook up a "Rightfax" server. The calls...