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  1. ShowmenHeather

    Programming ring tones by line

    Glad I blocked out half that password so I didn't get in trouble. Thanks. The SP: 30NdG00 NAT
  2. ShowmenHeather

    Programming ring tones by line

    We still use default passwords, so config password should still be 266***, right? (are we allowed to type of passwords here? don't want to break rules I neglected to read) Or at least it works and gets me into trunk/line data. However, DRP does not seem to be an option in the trunk/line data. I...
  3. ShowmenHeather

    Programming ring tones by line

    We fried our system and had to do a hard reboot. The system reverted to original settings from 20+ years ago. Tech came out (the only Nortel tech in a 15 hour radius) and spent hours reprogramming everything just the way we wanted it. Unfortunately, even he couldn't figure out how to program...
  4. ShowmenHeather

    I need outside calls to stop ringing through

    Snowman - all the instructions I find say that DRT to prime setting is in Features, but I am not showing that options in my features. Phoneguy - I checked the shipping phone physically and no answer dn was programmed on any button. I got desperate and checked them all. In the system, it's...
  5. ShowmenHeather

    I need outside calls to stop ringing through

    Snowman, no. We only have the AA set up for Forward on No Answer and the schedules only relate to greetings for the AA. All calls ring through and are automatically answered when you pick up the handset on the Reception Phone. We have 3 others that are supposed to also ring through and auto...
  6. ShowmenHeather

    I need outside calls to stop ringing through

    Snowman50, thank you. There were some codes in there I was not familiar with. As for the call forwarding, I tried that first. I went so far as to cancel all forwarding on every single phone in the building. Not one showed forwarding on the display, and it did not cure the problem. We don't use...
  7. ShowmenHeather

    I need outside calls to stop ringing through

    At some point during lockdown, someone here changed some phone settings to get it ringing in the warehouse. I was thinking it just has Follow Me turned on since the Shipping display says which line and shows it ringing to my reception phone, e.g. "Showmen->Recep" is displaying on the Shipping...
  8. ShowmenHeather

    Norstar M7310 auto dials internal ext when you pick up the handset

    Curlycord: Your post will definitely others. It was hotlined. Since I knew how to get into that I was able to fix it, but your instructions laying out the process will be super helpful in the future for others. Thank you!
  9. ShowmenHeather

    Norstar M7310 auto dials internal ext when you pick up the handset

    Dear jsaad: THANK YOU!! That just cured a 4 year annoyance for me. It wasn't so bad when the phone was upstairs and barely used, but it's down in our sales area and my back up reception phone, so that need to be cured. All fixed thanks to you!!
  10. ShowmenHeather

    Norstar M7310 auto dials internal ext when you pick up the handset

    Oh, I am so new so I hope I'm posting in the correct forum. One of our Norstar M7310s will automatically dial my boss' extension whenever you pick up the handset while the phone is idle. You don't have to push any buttons. Just pick up the handset and boom! Calling Boss. Picking up the handset...

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